join us

MGCC - Reservations and Administration Support Officer

Mossman Gorge, Queensland
Casual
Closing Date: May 28th, 2026
An Epic Icon needs an Epic Team!

Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people.

We’re looking for a Group Reservations & Administration Assistant to be the face of the Centre—welcoming guests, managing bookings, and keeping daily operations running smoothly.

Key Duties
  • Managing bookings and enquiries for Dreamtime Gorge Walks
  • Welcoming guests and providing information on tours and the Centre
  • Handling reception, phone enquiries and daily guest interactions
  • Supporting operational tasks including floats, resources and access control
  • Assisting the team with general administration
What's in it for you?
In addition to exposure to one of the greatest natural wonders of the world, you will receive
  • Competitive pay and benefits
  • Resort Discounts at Accor Hotels & Journey Beyond
  • Internal Growth and movement within the resort and our company!
What you’ll bring:
  • Experience in guest services, front office or tourism
  • Confident communication skills and a professional approach
  • Ability to think on your feet and problem solve in a fast-paced environment
  • Experience handling payments and bookings (POS or reservations systems preferred)
  • A proactive, team-focused attitude
If this sounds like the perfect opportunity to try something new, then please apply now!
  • A National Criminal History Check is a mandatory step in the recruitment process.
  • Only candidates living locally will be shortlisted as we do not provide accommodation
  • Manage reservations and guest enquiries
  • Deliver professional front desk service
  • Support daily admin and operations