MGCC - Reservations and Administration Support Officer
An Epic Icon needs an Epic Team!
Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people.
We’re looking for a Group Reservations & Administration Assistant to be the face of the Centre—welcoming guests, managing bookings, and keeping daily operations running smoothly.
Key Duties
In addition to exposure to one of the greatest natural wonders of the world, you will receive
Embraced by one of the world's most beautiful locations, the Mossman Gorge Cultural Centre is an enticing destination to introduce visitors to both the stunning natural beauty of the Daintree and the rich culture of the Kuku Yalanji people.
We’re looking for a Group Reservations & Administration Assistant to be the face of the Centre—welcoming guests, managing bookings, and keeping daily operations running smoothly.
Key Duties
- Managing bookings and enquiries for Dreamtime Gorge Walks
- Welcoming guests and providing information on tours and the Centre
- Handling reception, phone enquiries and daily guest interactions
- Supporting operational tasks including floats, resources and access control
- Assisting the team with general administration
In addition to exposure to one of the greatest natural wonders of the world, you will receive
- Competitive pay and benefits
- Resort Discounts at Accor Hotels & Journey Beyond
- Internal Growth and movement within the resort and our company!
- Experience in guest services, front office or tourism
- Confident communication skills and a professional approach
- Ability to think on your feet and problem solve in a fast-paced environment
- Experience handling payments and bookings (POS or reservations systems preferred)
- A proactive, team-focused attitude
- A National Criminal History Check is a mandatory step in the recruitment process.
- Only candidates living locally will be shortlisted as we do not provide accommodation
- Manage reservations and guest enquiries
- Deliver professional front desk service
- Support daily admin and operations

